Wacom Intuos4 pen stylus repair
Yesterday the right button of my pen from Wacom Intuos4 stopped working and was feeling a bit stiff too.. Gino got it open to see what was the problem.. it obviously needed repair as something inside the pen kept on bouncing.. 2 little springs came out from the eraser nib, and then the entire printed circuit board was taken out.. a small square piece of metal disattached fell off.. this was obviously the problem.. it was the component that makes the button work.. reassembled it carefully using the tweezers to have it working for a day and now back to square one.. same thing.. the piece fell off again.. there are some small claws to it to grab onto the PCB but it looks like there is no place to fit them in, so I glued the entire piece on the sides.. is drying now, so fingers crossed and hope it will work this time.. it's pretty expensive to replace it with a new one as on amazon is at £65.. I'm a graphic designer so I need my pen on daily basis.. especially now when I want to put more work on Kady Design website.
I looked on google on how to fix a wacom intuos pen, but couldn't find anything for my problem so hope this post will help others like myself especially when you gave up using the mouse.. good luck everyone!
Comments
First you need to unscrew the tip of the pen, then remove the pen button thingy. That sort of locks the whole pen together. Try to get your nail underneath the button so you can pull the cap off. Once you've pulled it off you can pull your pen apart. The front from the back. Pay attention to what comes out though cause you need to obviously put all that back together. That's pretty much how you open it really. It seems unpullable, but it's fine after you've removed the 3 components (tip screw, button cap and rubber grip). You just need to add just a bit of force after that to pull the two ends apart. Once you removed the rubber grip you see where the two ends separate. Maybe you can pry that open differently, but generally you should be able to pull it apart. Good luck with the fix and please let me know if it worked.
Well the good one is I fixed the tip loose issue, occurred in some problematic pens. But even so I think the thickness of the tip is a little bit thin to the hole shell and this cause imprecision on click.
I came across this page after I accidentally popped my pen open. Yes, I stupidly was pushing on the rubber grip and the pen separated.
The circuit board and tip stayed in the front half of the pen, the plastic eraser and two springs fell onto my desk. I put the eraser springs (small one inside the larger one)back into the plastic eraser housing and then into the back half of the pen, and I slid the two halves back together, but now when I turn the pen upside down to use my eraser, it becomes active about 1 inch above the tablet as if I was applying 100% pressure to the tablet.
When I push on the eraser, it feels correct (same amount of spring and movement), and thankfully the other end with the nib is working fine. I can deal without the eraser if I have to. I'm afraid to open it again. I was just wondering if it's some kind of calibration issue.
Any ideas?
THANKS
I couldn't quite get my right mouse button to work like before, perhaps i'll try to glue it
I took another look at Kady's pictures and saw in picture 5 that she put the eraser together on the circuit board first, and then the housing. I put the eraser together, slid it into the housing and then brought everything together.
I decided to open it again and try Kady's method (which allowed me to set the springs exactly where they needed to go) and now both ends work perfectly!
Kady, thanks so much for posting this information and all of the pictures!
Thanks for posting such great information online. My question to you is... how did you fixed the pen back after opening it.
I am unable to understand why ?? The way it opened I am trying to close it the same way ..
I had an issue where the pen came apart, and I put it back together - do NOT force the PCB into the lower end of the Pen. Insert the PCB into the top half of the pen - the 2 joints where the pen should meet, you'll see 2 small rectangular boxes ( on the bottom half ) and 1 box on the top half - the right box should be in line with the top of the pen ( where the buttons are ) and the left box should be matched with the single box on the top half.
I found your tutorial really helpful and just wanted to thank you for it.
But it seems I've come across another problem. Upon removing and reassembling, the chip inside is stuck, making the entire pen not close together properly.
The chip is lodged in the eraser end and wont come free. I'm afraid of putting to much force on it and accidentally cracking it.
Could you give me any advise how to fix it, please?
THANKS!!!
Thanks a lot for your description of "how to repair an intuos pen". I was about to buy an other one. You've just make me economize 100 $. I must say your description fit too for an Intuos 3 Pen.
I had the surprise to found my pen this morning with a lot of loose inside. All the stuff was floating in the body, making impossible to use. I suppose somebody let it fall on the tip, and the two part of the body opened a little. After reading your explanation, I understand how it's build. I just push the 2 parts, and they close… That's an instant repair ! (sorry for my frenchy english)
One inside the other ?
@ Antarel Nefertili - the reason why the buttons get stuck is because the component of the button inside has fallen and it's worth checking this as it will definitely solve the problem and you can use your pen like before.. You can find the explanation in the post since this is what happen to me initially.. best of luck with the fix and if you wish further help just let me know..
-Chris Johnson
CE Solutions
www.cesolutions.tv
Photo links:
http://yadi.sk/d/l995yQXlAkJQD
http://yadi.sk/d/bkdK4ca0AkJRv
THANKS!
Nina I had the same problem where the eraser half of the pen would not come off. To remove that part I realized that the circuit was twisted away from the slot. So to remove it I had to twist it so that it aligned with the slits.
Hope this helps.
Everything still works fine it's just that the eraser doesn't come out all of the way anymore. It's like the entire chip and springs got pulled towards the front half and wont go back towards the eraser at all. Which is leaving a gap between the two halves and the pen is far easier to pull apart than it was before.(And I really rather is wasn't) Is there anything I can do or am I just stuck with a pen that won't go fully back together anymore?
PS: looked at the other posts you recommended in the others comments but still nothing is working.
HELP!
I did not glue it, but used a very pointy/sharp tweezers to press the latch of the button cap under the soldered button underside.
The button consists out of 4 parts.
The soldered base of the button, a contact mat, a metal disk with a nob in the center that goes through the center of the fourth part, witch is the lid of the button.
The problem with me was the latch of this lid. On one side it has a hinge, on the other a latch. The two fingers of this latch are either separated and definitely bent outward.
Using the tweezers I carefully reassembled the button and folded the fingers under the base of the button.
So if you can see that there are still fingers available, fold them. No gluing needed (for now)
Stylus works as normal after reassembly.
Watch out that you don't lose the eraser spring, and the 3 small parts of the defective button. they are probable wandering about inside the stylus.
#loser
www.matreyastudios.com
so many thanks for your infos.
Now i was able to tighten the
pen board of my stylus.
That saves me a lot money :-)
Cheers!
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